Terms and Conditions

1. Introduction

Welcome to Ramtatva! By accessing our website and purchasing our herbal tea products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site. If you do not agree with any part of these terms and conditions, you must not use our website.

2. Use of the Website

2.1. By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

2.2. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

2.3. Ramtatva reserves the right to modify or withdraw, temporarily or permanently, the website or any part of it with or without notice.

3. Product Information

3.1. We strive to provide accurate information regarding our herbal tea products, including descriptions, ingredients, and benefits. However, we do not guarantee that all product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.

3.2. Our herbal teas are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a healthcare professional before using any herbal product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

4. Orders and Payments

4.1. By placing an order with Ramtatva, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price.

4.2. Prices for products are listed on the website and are subject to change without notice. We reserve the right to refuse or cancel orders for any reason, including errors in pricing or product availability.

4.3. Payment for orders must be made using the payment methods provided on the website. Your order will not be processed until payment has been received in full.

5. Shipping and Delivery

5.1. We aim to process and ship orders as quickly as possible. Estimated delivery times are provided for guidance only and are not guaranteed.

5.2. Ramtatva is not responsible for delays caused by events beyond our control, such as shipping carrier delays, customs clearance, or natural disasters.

5.3. Shipping charges, taxes, and customs duties are the responsibility of the customer and will be added to the order total where applicable.

6. Returns and Refunds

6.1. If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange, subject to the following conditions:

• The product must be unused, in its original packaging, and in the same condition that you received it.
• Proof of purchase is required for all returns.

6.2. Refunds will be processed within 10 business days of receiving the returned product. Shipping charges are non-refundable, and return shipping costs are the responsibility of the customer.

7. Privacy and Security

7.1. Your privacy is important to us. We are committed to protecting your personal information in accordance with our Privacy Policy.

7.2. We use secure payment gateways and take reasonable measures to protect your personal and payment information. However, we cannot guarantee the security of data transmitted over the internet, and you do so at your own risk.

8. Limitation of Liability

8.1. Ramtatva shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.

8.2. We are not responsible for any health issues that may arise from the consumption of our herbal tea products. Please consult with a healthcare professional before use.

9. Intellectual Property

9.1. All content on this website, including text, images, graphics, and logos, is the property of Ramtatva and is protected by copyright and trademark laws. Unauthorized use of any content from this website is prohibited.

10. Governing Law

10.1. These terms and conditions shall be governed by and construed in accordance with the laws of INDIA UttarPradesh. Any disputes arising from the use of this website or products shall be subject to the exclusive jurisdiction of the courts of INDIA UttarPradesh.

11. Changes to Terms and Conditions

11.1. Ramtatva reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website.

12. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at support@ramtatva.com.